No Wait, No Worry: New assessment process underway


Getting a health care appointment always seems difficult, even before we pick up the phone. Sometimes it’s easier to put it off, but then we worry because our health conditions can get worse quickly. Southeast Health Group has implemented a new assessment process for non-emergencies to take the wait and worry out of getting mental health and substance use disorder services.


The new process isn’t complicated—just find the location near you and show up on the right day and time. Individuals and families are seen on a first-come, first-served basis.


LA JUNTA 711 Barnes Ave.

Mental Health: Mondays, Tuesdays, Wednesdays 8am – 11:30am, Fridays 10am – 12pm

Substance Use: Mondays, Tuesdays, Wednesdays 8am – 10:30am

LAMAR 100 Kendall Ave.

Mental Health: Mondays, Tuesdays, Wednesdays 8am – 11:30am, Fridays 10am – 12pm

Substance Use: Mondays, Tuesdays, Wednesdays 8am – 10:30am

ORDWAY 220 1st Street

Mental Health: Thursdays 9am – 11:30am

SPRINGFIELD 189 East 9th Avenue

Mental Health: Thursdays 9am – 11:30am

LAS ANIMAS 138 6th Street

Mental Health: Thursdays 9am – 11:30am

EADS 101 E Lowell Avenue (Prairie Pines)

By Appointment


People can expect to be greeted first by the front desk, and then either a Peer Specialist or Health Navigator will help them get started with the appropriate paperwork. After they complete the initial steps of the assessment process, they will meet with an intake clinician. The process takes about 90 minutes.


“These hours are subject to change as we identify what works best for each community,” said Rayland Smith, Adult Mental Health Services Director. “We have received positive feedback from people who have participated so far, and this new process has reduced our no-show rate to zero. More importantly, this walk-in intake process has already improved the client/patient experience.”


Crisis services are still available 24/7/365 by calling Southeast Health Group at 800-511-5446. Withdrawal management services are available at 721 Barnes Avenue in La Junta for people who are intoxicated and suicidal.