All patients, regardless of payer/insurance, are offered an intake appointment within 7 business days. People with urgent needs are offered a same day, walk-in intake appointment. In many cases, the individual does not accept the first available appointment and therefore it may push them out another week or so until they find an appointment that works with their schedule. As always, emergency services are available 24/7/365 for those in crisis. It should be noted that emergency services are not necessarily an intake, but instead an assessment of safety. An intake would still need to be completed at another time to be enrolled in outpatient services.